More than a year after the pandemic’s global debut, physical interaction is slowly resuming to workplaces in different parts of the world. However, hybrid work is here to stay, as remote and virtual work will continue for many. Now is a good time for executives to start planning what their hybrid organizations will look like, and how to manage them.
Our research team, which includes a past public company CEO and current chair of several boards, strategy consultants, and a professor at Harvard Business School, wanted to gain insight in how to approach this challenge. We interviewed and surveyed 38 top leaders at five global businesses in multiple Nordic countries, spanning manufacturing to consumer-facing sectors, to find out what are their biggest challenges in managing in the hybrid mode. Participants ranged from vice presidents to CEOs in rank.
Nordic leadership teams provide a particularly interesting benchmark for hybrid management since they operate in complex and challenging settings with multiple nationalities and native languages among top management.